Collection
Minimum practical use
Data follows the customer journey.
We collect information when you browse, order, subscribe, communicate, or request help.
Effective June 16, 2026
Privacy Policy
This Privacy Policy explains how ToolMotion collects, uses, shares, stores, and protects personal information when you browse our website, create or manage an order, request support, subscribe to updates, or interact with our automotive diagnostic tools, hand tools, and workshop equipment collections.
Privacy at a glance
This Policy applies to personal information handled through the ToolMotion website, checkout, customer support, email communications, promotions, and related online services that link to this page.
It does not cover third-party websites, applications, or services that operate under their own privacy notices. When you follow a third-party link, review that provider's terms before sharing information.
01
We collect information you provide.
This includes order, account, support, subscription, and communication details.
02
We collect limited technical data.
This helps operate, secure, measure, and improve the website experience.
03
We use service providers.
Partners may support payments, delivery, analytics, communications, and fraud prevention.
Purpose
Defined business needs
Information supports real operations.
We use data to process orders, support customers, prevent misuse, and improve the store.
Sharing
Operational access
Partners receive only what is needed.
Service providers may receive information to perform payments, fulfillment, hosting, or analytics.
Control
Location-based rights
Choices remain part of the process.
Depending on your location, you may request access, correction, deletion, portability, or opt-out choices.
Section 01
Collection Map
Information we collect
The categories below describe the information ToolMotion may receive directly from you, automatically from your device, or from service providers supporting the transaction.
01 Identity and contact information Information used to identify and communicate with you.
This may include your name, billing address, shipping address, email address, telephone number, and other contact details you choose to provide.
02 Order and transaction information Details needed to complete and support purchases.
This may include products viewed or purchased, quantities, prices, discount details, order status, shipping method, delivery information, returns, exchanges, and customer service history. Full payment card details are generally handled by payment service providers and are not intended to be stored directly by ToolMotion.
03 Account and preference information Settings connected to your store experience.
This may include account credentials, saved addresses, communication preferences, product interests, wishlist activity, subscription status, and language or regional preferences.
04 Device and usage information Technical signals generated when you use the site.
This may include IP address, browser type, device type, operating system, approximate location derived from IP, referral source, pages viewed, clicks, session timing, cart activity, cookie identifiers, and similar technical records.
05 Communications and support records Information contained in messages and service requests.
This may include the content of questions, product compatibility requests, order concerns, photographs or files you voluntarily provide, call notes, and our responses.
06 Information from partners Limited data received from commerce service providers.
We may receive information from payment providers, shipping carriers, fraud prevention services, analytics providers, advertising partners, social platforms, or commerce infrastructure providers when they support your interaction with ToolMotion.
How we use information
ToolMotion uses personal information for the purposes described below and for other compatible purposes disclosed at the time of collection.
Operate orders and services.
Process checkout, verify payment, confirm purchases, arrange shipping, provide order updates, manage returns or exchanges, and answer product or compatibility questions.
Protect the store and customers.
Detect suspicious activity, reduce fraud, maintain account security, enforce store terms, investigate misuse, and preserve business records.
Improve the customer experience.
Measure website performance, understand product interest, refine navigation, troubleshoot errors, test improvements, and personalize relevant store content.
Communicate and market responsibly.
Send transactional notices, respond to support requests, deliver subscription messages, provide promotional updates where permitted, and honor communication preferences.
Section 03
Technology Notice
Cookies and partner services
Cookies, pixels, local storage, and similar technologies help the website function, remember choices, understand performance, and support relevant communications.
Store operation
These technologies support core functions such as cart activity, checkout continuity, account access, security, fraud prevention, and preference storage.
Performance insight
Analytics technologies help us understand visits, navigation patterns, page performance, product interest, and technical issues so we can improve the website.
Experience settings
Functional technologies may remember preferences, region, language, previous interactions, or other settings that make the store easier to use.
Relevant outreach
Where permitted, advertising partners may use identifiers to measure campaigns, limit repeated messages, and show content that may be more relevant.
Browser choices
You can often manage cookies through browser or device settings. Blocking essential technologies may affect cart, checkout, login, or other website functions.
Privacy preferences
Where required and technically supported, we may recognize browser-based opt-out preference signals. Results can depend on your browser, device, and region.
Your privacy rights
Depending on where you live and subject to applicable exceptions, you may have some or all of the rights below. ToolMotion may need to verify your identity before completing a request.
Request information about the personal data we hold and how it is used or shared.
Ask us to update personal information that is inaccurate or incomplete.
Request deletion of eligible personal information, subject to retention obligations and exceptions.
Request a portable copy of certain information where this right applies.
Opt out of certain targeted advertising, sharing, or sale-related activity where legally available.
Appeal a decision on a privacy request where local law provides that option.
You may also unsubscribe from promotional email by using the unsubscribe option in the message. Transactional communications about orders, security, or service may still be sent when necessary.
Sharing, retention, and security
ToolMotion may disclose personal information to service providers and other parties when necessary to operate the store, complete transactions, comply with law, protect rights, or support a business transition.
Service providers may include commerce infrastructure providers, payment processors, fulfillment partners, carriers, customer support systems, email platforms, analytics providers, security vendors, professional advisers, and advertising partners. They receive information according to their role and contractual or legal responsibilities.
Section 06
Important Details
Additional notices
These notices explain several important situations that may affect how this Policy applies.
Services for general audiences
ToolMotion is not directed to children under 13, and we do not knowingly collect personal information from children under 13. A parent or guardian who believes a child provided information may ask us to review the situation.
Cross-border processing
If you access ToolMotion from outside the United States, your information may be processed in the United States or other countries where our service providers operate, subject to applicable safeguards.
Compliance and protection
We may preserve or disclose information when reasonably necessary to comply with law, respond to lawful requests, protect customers, enforce agreements, prevent harm, or defend legal rights.
Corporate transactions
Information may be reviewed, transferred, or disclosed as part of a merger, financing, acquisition, reorganization, asset sale, bankruptcy, or similar business transaction, subject to applicable requirements.
Independent privacy practices
Links, embedded tools, payment options, social features, and other third-party services may collect information under their own policies. ToolMotion does not control those independent practices.
Policy revisions
We may update this Policy to reflect operational, legal, technical, or service changes. The effective date at the top will be revised when a new version is posted.
Privacy Requests
Contact ToolMotion
To ask a privacy question or submit a request, provide enough detail for us to understand the request, locate the relevant information, and verify your identity where required. Authorized agents may need to provide proof of authority.
We will respond according to applicable law. Some requests may be limited by legal obligations, transaction records, fraud prevention needs, security requirements, or other permitted exceptions.
Business
ToolMotion
Support Email
support@toolmotion.xyz
Support Phone
+1 (989) 816-6563
Business Address
27559 Dupre Dr, Romulus, MI 48174, United States
